Our Cancellation Policy
All appointments cancelled within a 24-hour period will be charged a 50% cancellation fee.
If you cancel within 3 hours of your booking or miss/no show you will be charged 100%.
If using a voucher, you will lose 50% / 100% of its value.
If you are on a course, you will lose 100% of its value.
Booking Fees’ are non-refundable. Any cancelled appointments outside of 24 hours will not lose the booking fee amount. This will remain on your client account. This can be used for any future bookings.
Thank you for respecting our cancellation policy.